FAQ

No Fun® has been based in Toronto, Canada since it's inception in 2011.

Our studio HQ is located at 915 Dupont Street.
Our showroom is now closed to the public due, however we do offer contactless pickup of webstore orders here.

Please do not come to pick up your order until you've received your pickup confirmation email which contains crucial pickup information.

If you just want to say 'what's up' or share a photo please connect with us on instagram or TikTok.

If you've got a question about a webstore order please scroll down to the 'webstore orders' faq.

Snail mail:
No Fun® HQ
915 Dupont Street - Unit 208, Toronto, Ontario, M6H 1Z1, Canada.

Before emailing, please check to see if your question has been answered in the rest of the FAQ.

They fit great! You can see the size chart for our softgoods HERE.

Check out our Authorized Retailers page for a list of brick & mortar shops currently carrying our goods.

Don't see your city on the list? Encourage your favorite local shop owner to get in touch with us.

If you're a shop owner, scroll down to the "wholesale" section of the FAQs for more info.

No, not at this time, sorry! We've had to discontinue our Toronto Contactless Pick Up service as of Feb. 2025.
We're moving our operations somewhere new and will no longer be able to offer in-person order pick up at 915 Dupont St.
Please order online :)

No, sorry. The studio is currently closed to the public.

Stay tuned to our Instagram, TikTok, or sign up to our Newsletter Club for info about any upcoming open-studio sales, pop-ups, or in-person events we'll be at.

The studio is located at 915 Dupont Street.
We're on the southwest corner of Ossington and Dupont. If you're taking TTC, you can either take the 68, and get off at Dupont, or the 26, and get off at Ossington. The studio is about a 10 minute walk north from Ossington station, if you're on the subway.

Please do not come to pick up your order until you've received your pickup confirmation email which contains crucial pickup information.

Our building is unfortunately not currently wheelchair accessible. If you have any accessibility concerns about your pick up, please send us an email to service [at] nofunpress.com and we'll make sure you're taken care of!

Unfortunately there is no designated parking for studio visitors, however, there is typically street parking available in the neighbourhood on Dupont or Concord Ave.

Please do not come to pick up your order until you've received your pickup confirmation email which contains crucial pickup information.

Our building is unfortunately not currently wheelchair accessible. If you have any accessibility concerns about your pick up, please send us an email to service [at] nofunpress.com and we'll make sure you're taken care of!

All sales are final.
No refunds or exchanges.

All shipping fees are non-refundable.
We are not responsible for packages lost, damaged, or stolen in transit.

For any other issue that may arise with your order, please send an email with the order number to service [at] nofunpress.com. We'll do our best to make things right for you ASAP.

Please contact us within 7 days of receiving any defective or incorrect items. Any requests after the 7 day limit will not be approved. Product must be unworn, unwashed, and in brand new condition.

'Local Contactless Pickup' orders that are not picked up within 30 days are considered abandoned & you will be charged a 100% re-stocking fee.

Send order inquiries via email to service [at] nofunpress.com. Please include your order number. We'll do our best to make things right for you ASAP!

Please allow 24-72 hours for reply, Thanks for your patience.

Please do not message us on social media about your order's status... just send the email :)

In most cases- yes!

The majority of our orders ship out via usps first class/priority, chitchats canada tracked, or canada post expedited. Your shipping confirmation will clarify which. All of these services include tracking.

However- tracking will not be included on some orders for small/flat sized items like pins & patches that ship via lettermail.

Some other Canadian & International orders may be excluded from tracking services, depending on their sizes or weights, sorry!

If your order is eligible for tracking: the tracking number will be sent to you automatically via your shipping confirmation.

If your order is not eligible for tracking: your shipping confirmation will contain the shipping carrier name only.

We are not responsible for packages lost, damaged, or stolen in transit.

While we formerly only accepted USD at checkout, you can now place your order using most major currencies including CAD, AUD, JPY, and more.

Just select whichever currency is best for you from the drop down menu at the bottom of the page. 

Although you may be able to process your orders' payment using GBP or EUR, we're still unfortunately unable to ship to the UK & Europe due to their new import tax laws.

Unfortunately, we're still unable to offer shipping to the UK & EU, due to the 2021 import tax regulations in those regions.
We're working to find a simple solution that will be easy for our valued customers and also allow us to remain compliant with the new vat laws that came into effect in 2021.
It's a complex process that's especially difficult for a small businesses like ours to navigate. I apologize for any continued disappointment this has caused in the meantime, but our hands are currently tied! We hadn't expected this interruption to be this long - Rest assured we're still working on it, thanks for your understanding.

Absolutely! No fun® is everywhere.

Shipping to the UK & EU has been temporarily suspended due to the new import tax regulations in those countries.

We're working to find a simple solution that will be easy for our valued customers and also allow us to remain compliant with the new vat rules coming into effect as of mid 2021.

It is our mission to solve this issue and continue to make our uk & eu customers lives far less fun, but it is a complex process that's especially difficult for small businesses to navigate. I apologize for any disappointment this has caused in the meantime, but our hands are currently tied!

If you're curious about international shipping costs, just add a few items to your cart and it will be calculated automatically. The shipping costs are based on package weight.

Please note that any orders placed outside of the USA. May be subject to your country's duties and/or customs fees.

These taxes are not charged by No Fun®. We have no control over them and cannot predict what they might be, nor are we are not responsible for them, or the delays they may cause. Please contact your local customs office for more information.

If you refuse your package due to duties / customs fees we are not responsible for it's return. We will only issue refunds in cases where parcels arrive back to our studio. All shipping costs are non-refundable.

We process and package all orders within 1-5 days. Once we've packed and shipped out your order you'll receive a shipping confirmation from us.

After that, the postal system will take an additional few days to work it's magic for you:

USA: 1-7 days*
Canada: 3-21 days*
International: 4-22 days*

*business days.

These are approximate time estimates based on the postal service's standards. These are not guaranteed shipping times.

We are not responsible for packages lost, damaged, or stolen in transit.

Don't want to wait? We DO offer contactless pickup of webstore orders at our Toronto studio HQ. Read the FAQs below for more info.

If your order is “delivered” but not in your hands - double check with neighbours or in other places near your mailbox. Sometimes postal workers 'stash' oversized parcels that may be too big to fit in your mailbox.

If it really is not there please contact the delivering courier directly for more information.

Unfortunately once your order leaves our studio we only have access to the same tracking info that you do.

We've heard that many postal workers will receive their full week's worth of packages all at the same time. Rather than marking each parcel as "Delivered" one by one at the actual time of delivery, we've heard that they'll often scan all of the items at into the system as "Delivered" at one time when starting their route, which may in reality take a few days to complete. If this is the case - your tracking will show "Delivered" when it's true status is "With the delivery driver".

Please note that, although our studio HQ is located in Toronto, any orders placed outside of the USA may be subject to your country's duties and/or customs fees.

These taxes are not charged by No Fun®. We have no control over them and cannot predict what they might be, nor are we are not responsible for them, or the delays they may cause. Please contact your local customs office for more information.

If you decide to refuse your package due to duties / customs fees we are not responsible for it's return. We will only issue refunds in cases where parcels arrive back to our studio. All shipping costs are non-refundable.

In the rare occasion that there may be an issue with an item in your order, please send us an email with your order number to service [at] nofunpress.com. We'll do our best to make things right for you ASAP.

Please contact us within 7 days of receiving any defective or incorrect items. Any requests after the 7 day limit will not be approved. Product must be unworn, unwashed, and in brand new condition.

We do offer wholesale discounts to selected independent businesses -
We'd love for you to apply to become an Authorized Retailer!

If you'd like to carry No Fun® gear in your shop, gallery, store, or boutique please send an email to service (at) nofunpress.com with 'new wholesale' the subject line.

Please include some information about yourself and your store!
We'll get back to you with more info.

You can also check us out on Faire! Click here.

Yes! Click here for more info.